What are the terms of the Return/Exchange Policy?

• Customers can exchange or return their orders within 7 days after an order has been delivered.

• In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.

• If you have received a defective product, send us images at thecrazydots@gmail.com and we will get back to you.

• Exchanges are only applicable to items within the same price range.

• Shipping and COD charges won’t be refundable

• Once the products are received in proper condition the payment is returned back within 7 days.

• In case of COD orders please include Customer Name, Bank Account number, IFSC Code, Bank name in the refund email.